Delivery Timescales and Costs

Coronavirus Update UK Orders: Due to nationwide Royal Mail delays, our 'standard delivery' orders are currently taking approximately 2-10 business days to arrive, instead of the usual 1-3 days. This is affecting all sellers. Please select DHL express shipment (a next-business-day service) if you need to receive your order ASAP. International (non-UK) orders: Please be aware that delivery to most countries using standard mail (tracked and untracked) is delayed due to the closure of many airlines. Please find the latest Royal Mail shipping information update for your country: https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin At this time, we would suggest our (highly reliable and fast) DHL Express courier option for all non-European deliveries. 1. Delivery Policy At MediaDevil we are proud to offer a fast and value-for-money delivery service. We offer a very fast worldwide courier option (provided by DHL Express) for £7.99 for UK addresses or approximately £20 (about $25) for non-UK addresses. Below are our timescales for our standard delivery option. The timescale provided in brackets is the official timescale that the British postal service 'aims' to achieve, however, we also quote a longer timescale, because we would prefer to manage your expectations in case the international postal system is particularly busy. Delivery times Region Standard Shipping Free Shipping United Kingdom 1-3 business days (1-2) 2-4 business days (1-3) European Union 3-10 business days (4-5) 4-11 business days (5-6) Italy & Spain 5-12 business days (5-7) 6-13 business days (6-8) USA & Rest of the World 5-15 business days (5-7) 8-16 business days (6-9) Delivery cost: We dislike shopping from websites that charge unreasonable shipping prices, and that's why our delivery pricing is often subsidised below what it costs us. We also offer a FREE delivery option for a reasonable minimum spend (see below for further details ), and tracked and express-courier delivery options are also available. Standard delivery pricing: - UK: £0.99 (untracked), £2.99 (tracked) - Non-UK: £1.99 (untracked orders below £20.00), and £2.49 (untracked orders £20.00 and above). Tracked orders are £7.99 for all order values. Express delivery pricing - UK: £7.99 - EU / USA: £17.99 (approximately €20 EUR, $24 USD) - Rest of World: £21.99 Free Delivery minimum spend: We offer a free delivery service to the UK and worldwide, based on the following minimum spend amounts: - UK: £20 - EU / USA: £30 (approximately €33 / $39) Other details: Order Tracking: You must select the tracked delivery option to receive a tracking number for your order. Our 'Standard Shipping' and 'Free Shipping' options are not tracked . Pre-Orders: Orders including pre-ordered or back-ordered items will be despatched as soon as all items are available. You must place separate orders if you wish for in-stock items to be delivered first. To reiterate this point: your order will be shipped when all individual items become available, as one shipment. Supported Countries: We offer delivery to almost every country. We sometimes stop shipping to a small number of countries due to the unreliability of their postal systems. If your country is not listed as an option during the checkout process, please contact us for a custom shipping quote.

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